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Recruitment and Fulfillment Process

In order to provide customers with the best talent for their projects, we identify the finest available consultant candidates through a comprehensive recruiting process (Recruitment and Fulfillment Process). This process has been defined and refined over numerous years and has emerged at the forefront of the staffing and services industry.

Our dedicated recruiting staff consists of a recruiting manager and recruiters at each branch location. Each recruiter is provided with:

Use of these advanced tools and techniques along with our extensive interview and screening process, makes our recruitment and fulfillment process one of the best in the industry. This streamlined process also makes it possible to support customers who have needs in certain geographical areas by opening satellite offices.

ICONMA's 12 Step Process is the result of extensive experience and success in the staffing and services industry. The process has been defined and refined over numerous years and has emerged at the forefront of the staffing and services industry.

1. Identify Candidate
Utilize all resources available to ICONMA.

2. Complete Prescreen Form
Qualified candidates are chosen from ICONMA’s database comprised of 30,000 candidates. Typically done over the phone, the candidate is asked a series of questions to gain an understanding of the individual’s technical qualifications, level of interest in a career change, current salary, future salary expectations, availability, etc. If the candidate fits ICONMA’s profile, the process continues.

3. Interoffice Interview
If the candidate is local, they are scheduled for an onsite interview with ICONMA. Additional questions are asked to confirm previous information and to gather further information pertaining to the candidate’s background. Interpersonal and communication skills, degree of professionalism, and future goals are also reviewed to verify whether the individual will measure up to ICONMA’s profile. Other ICONMA employees get a chance to meet the candidate as well.

4. Technical Evaluation
Based on the level of experience, ICONMA determines the best option to check the candidate's technical abilities. The options are:

5. Reference Check
A candidate must provide four references. Traditionally, at least two are from supervisors and two are from co-workers. ICONMA evaluates work ethic, teamwork, and technical strengths.

6. Resume Submittal
ICONMA will review the resume with the candidate and then incorporate it into ICONMA’s format. The candidate is briefed on all possible assignments and then the resume is submitted to customers where there is a match.

7. Client Interview
ICONMA prepares the candidate for the customer interview. The job requirements are discussed, the customer's environment is reviewed, all the candidate’s needs are covered including personality tips, etc. The candidate is instructed to contact ICONMA immediately following the interview.

8. Candidate Offer
Upon receipt of acceptance from the customer, ICONMA contacts the candidate, reviews all information and makes the offer.

9. Drug/Background Check
If the customer requests, ICONMA will ensure a drug and background check are completed on the candidate.

10. Close Down
Once the candidate accepts the position and the drug and background checks are completed, ICONMA will arrange a start date by communicating with both the customer and candidate.

11. Maintenance
It is ICONMA’s responsibility to ensure the candidate is meeting the customer's expectations. ICONMA will prepare the candidate for their assignment prior to their start date. From that point on, ICONMA will periodically touch base with the candidate and customer to ensure expectations are being met from both the customer's and candidate's perspectives.

12. Notice of End Date
The customer will notify ICONMA of the candidate's end date. At that time, the candidate will be remarketed.